How Wallet Data Is Used in Indonesia
Our Privacy Policy covers the records created when you open an account, complete phone verification or use DANA, OVO, GoPay and QRIS. We may also record a bank transfer or virtual account reference, including a reference connected with BCA, BRI, Mandiri or BNI, so we can
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match the transaction to your account and investigate a status question. Device type, browser settings, login time and security events help us identify unusual access and keep account recovery orderly. We use these records for account administration, payment reconciliation, support responses and legal duties where applicable.
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We keep data only for the period needed for those purposes or a valid legal requirement. Access or eligibility depends on local law, and where local law permits, you can ask us to explain, correct or remove eligible account data through our support route.
Service availability depends on jurisdiction. Users are responsible for checking local law before access.